Quay West Suites Melbourne | Hotel in Melbourne

| 9.0 (1318 Reviews) |  10 Bathrooms  39 Guests
Southbank Hotel | Quay West Suites Melbourne

Hotel in Southbank, Melbourne

Surrounded by shops and restaurants in Melbourne CBD, this 5-star hotel offers spacious suites with LCD TVs, balconies, and panoramic views over Yarra River. Melbourne’s Southbank Promenade and tram station are 656 feet away. Quay West Suites Melbourne provides suites that include fully equipped kitchens or kitchenettes, dining areas, and a furnished balcony. Guests can enjoy using the 15-yard indoor lap pool, spa, sauna, and fitness center. Meals and drinks are served indoors or outdoors on a spacious terrace at the hotel’s Jarrah Restaurant & Bar. The menu features seasonal specialties such as fresh local seafood, light pasta, simple grills and steaks. Quay West Suites is a short walk from the Melbourne Arts Precinct, Eureka Skydeck, Melbourne Aquarium, Federation Square, and Victorian Arts Center. Flinders Street Railway Station is a convenient 10-minute walk from the property.

Quay West Suites Melbourne is located in Melbourne.

This 77 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Security/Safety, Sports/Activities, and several others. This is a 5 star rated property and has over 1318 reviews with the average score of 9 . Coming to Melbourne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 77 Bedrooms Hotel if you want to learn more about this place in Melbourne. These details are authentic, as they are provided by our partner, booking.com.

This Quay West Suites Melbourne in Melbourne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Quay West Suites Melbourne”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Special diet meals (on request)
  • Bar
  • Kids' meals
  • Coffee house on site
  • Restaurant
  • Wine/Champagne
Parking
  • Accessible parking
  • Parking on site
  • Private Parking
  • Parking garage
  • Parking
Activities
  • Indoor pool
  • Steam room
  • Golf course (within 2 miles)
  • Fitness
  • Hot tub/Jacuzzi
  • Fitness center
  • Indoor pool (year-round)
General
  • Soundproof rooms
  • Smoke-free property
  • Elevator
  • Safe
  • Non-smoking rooms
  • Family rooms
  • Heating
  • Air conditioning
Guest Services
  • Express check-in/out
  • 24-hour front desk
  • Dry cleaning
  • Daily housekeeping
  • Fax/Photocopying
  • Ironing service
  • Laundry
  • Car rental
  • Room service
  • Meeting/Banquet facilities
  • Baggage storage
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Sun deck
  • Terrace
  • Outdoor furniture
Security/Safety
  • 24-hour security
  • Key access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Security alarm
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • First aid kits available
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Mobile app for room service
  • Contactless check-in/out
Spa
  • Saltwater pool
  • Swimming pool
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Please note, there is a 1.4% credit card surcharge when using a credit card.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.53
Location:
9.71
Staff:
9.59
Facilities:
9.16
Comfort:
9.36
Cleanliness:
9.35
Jamin
Jan 23, 2026 08:00:00 AM
Review Score:   7
Australia
Reviewer Type: Extended Group
Travel Purpose: business
Positive: The location was amazing, so quick and easy to get everywhere. The views are awesome if above about the 9th floor, don't want to be 6 or below or will be looking at a wall. The staff were friendly and did their best to mitigate the issues we faced with our bookings. The pool area was great and gym was functional.
Negative: In reality this accomodation is 3.5 star as getting pretty tired nowadays, and in need of a refresh to bring up to standards. We booked a King room as share bed with a little one, but only had a Queen and were placed on a low floor despite booking the superior King. Staff did their best to move us to another room but still only a King so disappointed to not get what we had booked. The view from the 7th floor was ok but would be terribly disappointed if lower than that. Still noisy at 7th floor due to garbage trucks and people out back of the arts centre. Higher floors definitely better.
Summary: Quay West
See All Reviews

Room Arrangement

Room Info Facilities
One-Bedroom Deluxe Suite with Balcony - Floors 10-15
Room Type: Suite
Room Size: 52 m2
1 King bed(s) Bed
One-Bedroom Deluxe Suite with Balcony - Floors 10-15

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toilet, Hairdryer, Private bathroom, Slippers, Additional bathroom, Bathrobe, Bathtub or shower, Shampoo, Body soap, Conditioner, Shower cap, Toilet paper, Free toiletries, Toothbrush, Shower

General

Ironing facilities, Smoke Alarm, Iron, Key access, Trash cans, Interconnecting room(s) available, Safe, Heating, Carpeted, Key card access, Air conditioning, Soundproof

Media & Technology

TV, Radio, Pay-per-view channels, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Patio, Outdoor dining area, Outdoor furniture, Balcony

Kitchen

Kitchenware, Kitchen, Washing machine, Microwave, Dishwasher, Dryer, Refrigerator, Dining table, Oven, Electric kettle, Toaster, Cleaning products, High chair, Wine glasses, Coffee machine, Stovetop

Living Area

Sofa, Dining area, Desk, Sitting area

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Extra long beds (> 6.5 ft), Alarm clock

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Adapter, Non-feather pillow, Fold-up bed, Socket near the bed, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom Two-Bathroom Deluxe Suite with Balcony and River View - Floors 10-15
Room Type: Suite
Room Size: 88 m2
1 King bed(s) Bed
1 Queen bed(s) Bed
Two-Bedroom Two-Bathroom Deluxe Suite with Balcony and River View - Floors 10-15

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toilet, Hairdryer, Guest bathroom, Private bathroom, Slippers, Additional bathroom, Bathrobe, Bathtub or shower, Shampoo, Body soap, Conditioner, Shower cap, Toilet paper, Free toiletries, Toothbrush, Shower

General

Ironing facilities, Smoke Alarm, Iron, Key access, Trash cans, Safe, Heating, Carpeted, Key card access, Air conditioning, Soundproof

Media & Technology

TV, Radio, Pay-per-view channels, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Patio, Outdoor dining area, Outdoor furniture, Balcony

Kitchen

Kitchenware, Kitchen, Washing machine, Microwave, Dishwasher, Dryer, Refrigerator, Dining table, Oven, Electric kettle, Toaster, Cleaning products, High chair, Wine glasses, Coffee machine, Stovetop

Living Area

Sofa, Dining area, Desk, Sitting area

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Extra long beds (> 6.5 ft), Alarm clock

View

View, Landmark view, City view, River view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Adapter, Non-feather pillow, Fold-up bed, Socket near the bed, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom Two-Bathroom Superior Suite with Balcony Floors 4 - 9
Room Type: Suite
Room Size: 88 m2
1 King bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toilet, Hairdryer, Guest bathroom, Private bathroom, Slippers, Additional bathroom, Bathrobe, Bathtub or shower, Shampoo, Body soap, Conditioner, Shower cap, Toilet paper, Free toiletries, Toothbrush, Shower

General

Ironing facilities, Smoke Alarm, Iron, Key access, Trash cans, Safe, Heating, Carpeted, Key card access, Air conditioning, Soundproof

Media & Technology

TV, Radio, Pay-per-view channels, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Patio, Outdoor dining area, Outdoor furniture, Balcony

Kitchen

Kitchenware, Kitchen, Washing machine, Microwave, Dishwasher, Dryer, Refrigerator, Dining table, Oven, Electric kettle, Toaster, Cleaning products, High chair, Wine glasses, Coffee machine, Stovetop

Living Area

Sofa, Dining area, Desk, Sitting area

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Extra long beds (> 6.5 ft), Alarm clock

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Adapter, Non-feather pillow, Fold-up bed, Socket near the bed, Sofa bed

Physical distancing

Single-room AC for guest accommodation
One-Bedroom Superior Suite with Balcony - Floors 4 - 9
Room Type: Suite
Room Size: 52 m2
1 King bed(s) Bed
One-Bedroom Superior Suite with Balcony -  Floors 4 - 9

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toilet, Hairdryer, Private bathroom, Slippers, Additional bathroom, Bathrobe, Bathtub or shower, Shampoo, Body soap, Conditioner, Shower cap, Toilet paper, Free toiletries, Toothbrush, Shower

General

Ironing facilities, Smoke Alarm, Iron, Key access, Trash cans, Interconnecting room(s) available, Safe, Heating, Carpeted, Key card access, Air conditioning, Soundproof

Media & Technology

TV, Radio, Pay-per-view channels, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Patio, Outdoor dining area, Outdoor furniture, Balcony

Kitchen

Kitchenware, Kitchen, Washing machine, Microwave, Dishwasher, Dryer, Refrigerator, Dining table, Oven, Electric kettle, Toaster, Cleaning products, High chair, Wine glasses, Coffee machine, Stovetop

Living Area

Sofa, Dining area, Desk, Sitting area

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Extra long beds (> 6.5 ft), Alarm clock

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Adapter, Non-feather pillow, Fold-up bed, Socket near the bed, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Studio Room with Twin Beds
Room Type: Studio
Room Size: 36 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toilet, Hairdryer, Private bathroom, Slippers, Additional bathroom, Bathrobe, Bathtub or shower, Shampoo, Body soap, Conditioner, Shower cap, Toilet paper, Free toiletries, Toothbrush, Shower

General

Ironing facilities, Smoke Alarm, Iron, Key access, Trash cans, Interconnecting room(s) available, Safe, Heating, Carpeted, Key card access, Air conditioning, Soundproof

Media & Technology

TV, Radio, Pay-per-view channels, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Kitchenware, Microwave, Refrigerator, Coffee machine, High chair, Electric kettle, Toaster, Cleaning products, Wine glasses, Kitchenette

Living Area

Sitting area

Outdoors

Outdoor dining area, Outdoor furniture, Patio

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Extra long beds (> 6.5 ft), Alarm clock

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Adapter, Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
One-Bedroom Superior King Suite with Balcony and City View
Room Type: Apartment
Room Size: 52 m2
1 King bed(s) Bed
One-Bedroom Superior King Suite with Balcony and City View

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toilet, Hairdryer, Private bathroom, Slippers, Additional bathroom, Bathrobe, Bathtub or shower, Shampoo, Body soap, Conditioner, Shower cap, Toilet paper, Free toiletries, Toothbrush, Shower

General

Ironing facilities, Smoke Alarm, Iron, Key access, Trash cans, Interconnecting room(s) available, Safe, Heating, Carpeted, Key card access, Air conditioning, Soundproof

Media & Technology

TV, Radio, Pay-per-view channels, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Kitchenware, Kitchen, Washing machine, Microwave, Dishwasher, Dryer, Refrigerator, Coffee machine, Dining table, Oven, Electric kettle, Toaster, Cleaning products, High chair, Wine glasses, Kitchenette, Stovetop

Outdoors

Patio, Outdoor dining area, Outdoor furniture, Balcony

Living Area

Sofa, Dining area, Desk, Sitting area

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Extra long beds (> 6.5 ft), Alarm clock

View

View, Landmark view, City view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Adapter, Non-feather pillow, Fold-up bed, Socket near the bed, Sofa bed

Physical distancing

Single-room AC for guest accommodation
One-Bedroom Deluxe Apartment with City & River Views
Room Type: Apartment
Room Size: 52 m2
1 King bed(s) Bed
One-Bedroom Deluxe Apartment with City & River Views

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toilet, Hairdryer, Private bathroom, Slippers, Additional bathroom, Bathrobe, Bathtub or shower, Shampoo, Body soap, Conditioner, Shower cap, Toilet paper, Free toiletries, Toothbrush, Shower

General

Ironing facilities, Smoke Alarm, Iron, Key access, Trash cans, Interconnecting room(s) available, Safe, Heating, Carpeted, Key card access, Air conditioning, Soundproof

Media & Technology

TV, Radio, Pay-per-view channels, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Kitchenware, Kitchen, Washing machine, Microwave, Dishwasher, Dryer, Refrigerator, Coffee machine, Dining table, Oven, Electric kettle, Toaster, Cleaning products, High chair, Wine glasses, Kitchenette, Stovetop

Outdoors

Patio, Outdoor dining area, Outdoor furniture, Balcony

Living Area

Sofa, Dining area, Desk, Sitting area

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Extra long beds (> 6.5 ft), Alarm clock

View

View, Landmark view, City view, River view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Adapter, Non-feather pillow, Fold-up bed, Socket near the bed, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom Premium Apartment with Balcony - Floors 16 -21
Room Type: Apartment
Room Size: 90 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
Two-Bedroom Premium Apartment with Balcony - Floors 16 -21

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toilet, Hairdryer, Guest bathroom, Private bathroom, Slippers, Additional bathroom, Bathrobe, Bathtub or shower, Shampoo, Body soap, Conditioner, Shower cap, Toilet paper, Free toiletries, Toothbrush, Shower, Bathtub

General

Ironing facilities, Smoke Alarm, Iron, Key access, Trash cans, Safe, Heating, Carpeted, Key card access, Air conditioning, Soundproof

Media & Technology

TV, Radio, Pay-per-view channels, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Kitchenware, Kitchen, Washing machine, Microwave, Dishwasher, Dryer, Refrigerator, Coffee machine, Dining table, Oven, Electric kettle, Toaster, Cleaning products, High chair, Wine glasses, Kitchenette, Stovetop

Outdoors

Patio, Outdoor dining area, Outdoor furniture, Balcony

Living Area

Dining area, Desk, Sitting area

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Extra long beds (> 6.5 ft), Alarm clock

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Adapter, Non-feather pillow, Fold-up bed, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Three-Bedroom Two-Bathroom Premium Apartment with Balcony - Floors 16-26
Room Type: Apartment
Room Size: 162 m2
1 Queen bed(s) Bed
1 King bed(s) Bed
2 Twin bed(s) Bed
Three-Bedroom Two-Bathroom Premium Apartment with Balcony - Floors 16-26

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toilet, Hairdryer, Guest bathroom, Private bathroom, Slippers, Additional bathroom, Bathrobe, Bathtub or shower, Shampoo, Body soap, Conditioner, Shower cap, Toilet paper, Free toiletries, Toothbrush, Shower, Bathtub

General

Ironing facilities, Smoke Alarm, Iron, Key access, Trash cans, Safe, Heating, Carpeted, Key card access, Air conditioning, Soundproof

Media & Technology

TV, Radio, Pay-per-view channels, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Kitchenware, Kitchen, Washing machine, Microwave, Dishwasher, Dryer, Refrigerator, Coffee machine, Dining table, Oven, Electric kettle, Toaster, Cleaning products, High chair, Wine glasses, Kitchenette, Stovetop

Outdoors

Patio, Outdoor dining area, Outdoor furniture, Balcony

Living Area

Dining area, Desk, Sitting area

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Extra long beds (> 6.5 ft), Alarm clock

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Adapter, Non-feather pillow, Fold-up bed, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Check Hotel Availability
Nightly rates from:
USD192
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