Novotel Lugano Paradiso | Hotel in Paradiso

| 8.8 (643 Reviews) |  1 Bathroom
Paradiso Hotel | Novotel Lugano Paradiso

Hotel in Paradiso

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli, and self parking.
Housekeeping is available on request.
Novotel Lugano Paradiso offers 96 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathtub or shower
  • Eco-friendly toiletries
  • Towels
  • Hair dryer
  • Private bathroom
Bedroom
  • Blackout drapes/curtains
  • Bed sheets
  • Premium bedding
  • Air conditioning (climate-controlled)
  • Pillow menu
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Recycling
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Bulk dispenser for toiletries
  • Free newspapers
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
  • Local maps
  • Eco-friendly cleaning products provided
  • Laptop-compatible safe
  • LED light bulbs
Breakfast
  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CHF 35 per person
  • 1 poolside bar and 1 bar
  • Room service available
  • 1 restaurant
  • Coffee/tea maker
  • Free bottled water
Parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Self parking on site (CHF 23 per night; includes in/out privileges)
Accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible lounge
  • Elevator
  • Wheelchair-accessible fitness center
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible parking
  • Handrails in stairways
  • Wheelchair-accessible business center
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
Activities
  • Boat tours
  • Casino
  • Health/beauty spa
  • Theme parks
  • Outlet shopping
  • Hiking/biking trails
  • Children's pool
  • Seasonal outdoor pool
  • Playground
  • Fitness center
  • Foosball table
  • Table tennis
  • Shopping
Entertainment
  • 32-inch LCD TV
  • Cable channels
General
  • Computer station
  • Conference space (1894 square feet)
  • Business center
  • Water dispenser
  • Elevator
  • Front-desk safe
  • Vending machine
  • Free newspapers in lobby
  • Banquet hall
  • Portuguese
  • French
  • English
  • Italian
  • Spanish
  • German
  • Vegan dining options
  • At least 80% of food locally-sourced
  • Locally-owned & organized tours & activities
  • Comprehensive food waste policy
  • Romance packages available
  • Reusable cups only
  • Fireplace in lobby
  • No plastic coffee stirrers
  • At least 80% organic food
  • 100% renewable energy
  • Games
  • Vegetarian dining options
  • No plastic drinking straws
  • Annual offsets purchased for at least 10% of carbon footprint
  • No plastic soda bottles
  • Local artist showcase
  • Smoke-free property
  • Reusable tableware only
  • No plastic water bottles
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
Guest Services
  • Children's pool
  • Seasonal outdoor pool
  • Playground
  • Snack bar/deli
  • Highchair
  • Soundproofed rooms
  • Luggage storage
  • Tour/ticket assistance
  • Change of bedsheets (on request)
  • Daily housekeeping
  • 24-hour front desk
  • Dry cleaning service
  • Concierge services
  • Change of towels (on request)
  • Multilingual staff
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace
  • Vegetable garden
  • Pool sun loungers
  • Garden
  • Outdoor furniture
  • Pool umbrellas

Policies

Check-in
Check-in time starts at 3:00 pm contactless check-in available early check-in fee: chf 50 early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available late check-out fee: chf 50 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 16 years old and younger stay free when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Fee for buffet breakfast: approximately chf 35 per person self parking fee: chf 23 per night (in/out privileges) pet fee: chf 30 per pet, per night service animals are exempt from fees early check-in fee: chf 50 (subject to availability) late check-out fee: chf 50 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of chf 30 per pet, per night service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Alessandro
Mar 18, 2026 12:19:35 AM
Review Score:   10
Summary: Top
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room, 1 Double Bed with Sofa bed, Non Smoking
Room Size: 269 square feet m2
2 Double Bed and Twin Sofa Bed
Superior Room, 1 Double Bed with Sofa bed, Non Smoking

General

Ping - 8, Pet-friendly room, Number of living rooms 0, Square feet - 269, Square meters - 25.0, Number of bedrooms - 0, No cribs (infant beds), Sofa bed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Superior Twin Room, 2 Twin Beds
Room Size: 269 square feet m2
2 Twin Beds
Superior Twin Room, 2 Twin Beds

General

Pet-friendly room, Number of living rooms 0, Square feet - 269, Square meters - 25.0, iPod docking station, Sofa bed, Rainfall showerhead, Extra bed count 1, Ping - 7.6, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Executive Room, 1 Double Bed with Sofa bed
Room Size: 269 square feet m2
2 Double Bed and Double Sofa Bed
Executive Room, 1 Double Bed with Sofa bed

General

Ping - 8, Pet-friendly room, Number of living rooms 0, Square feet - 269, Minibar, Number of bedrooms - 0, Sofa bed, Square meters - 25, Extra bed count 1, Free cribs/infant beds, Bathrobes, Turndown service, Slippers, iPod docking station, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Room, 2 Double Beds, Non Smoking
Room Size: m2
2 Double Beds
Room, 2 Double Beds, Non Smoking

General

No cribs (infant beds), Sofa bed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 King Bed, Accessible
Room Size: m2
1 King Bed
Superior Room, 1 King Bed, Accessible

General

No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed with Sofa bed
Room Size: 538 square feet m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed with Sofa bed

General

Pet-friendly room, Number of living rooms 0, Minibar, Square feet - 538, Number of bedrooms - 1, Sofa bed, Separate bedroom, Extra bed count 1, Free cribs/infant beds, Bathrobes, Square meters - 50, Turndown service, Slippers, Ping - 15.12, iPod docking station, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 Queen Bed, Accessible, Non Smoking
Room Size: m2
1 Queen Bed
Superior Room, 1 Queen Bed, Accessible, Non Smoking

General

No cribs (infant beds), Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Novotel Lugano Paradiso pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Novotel Lugano Paradiso have a swimming pool?

Yes, this Novotel Lugano Paradiso has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Lugano Paradiso?

Best-rates for the Novotel Lugano Paradiso starts from $322 per night with includes Breakfast, Child Friendly, Internet, Air Conditioner, Balcony/Terrace, Accessibility, Bedding/Linens, Fireplace/Heating, Bar, Pool, TV, Sports/Activities, Kitchen, Security/Safety, Business Services, Wellness Facilities, Laundry, Parking, Wheelchair Accessible, Restaurant, Guest Services, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel Lugano Paradiso a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Lugano Paradiso wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Lugano Paradiso is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Lugano Paradiso?

Based on the information reported by the owner or manager, the Novotel Lugano Paradiso indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Lugano Paradiso?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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