Grand Mercure Puka Park Resort | Hotel in Pauanui

| 9.2 (426 Reviews) |  1 Bathroom
Pauanui Hotel | Grand Mercure Puka Park Resort

Hotel in Pauanui

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
Grand Mercure Puka Park Resort offers 48 accommodations with DVD players and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 20-inch LCD televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Towels
  • Private bathroom
  • Eco-friendly toiletries
  • Shower
Bedroom
  • Free cribs/infant beds
  • Ceiling fan
  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)
  • Bed sheets
  • Safe
  • Eco-friendly cleaning products provided
  • Connecting rooms available
  • Water-efficient showers only
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Desk
Breakfast
  • Room service available
  • Full breakfast available for a fee daily 8:00 AM–10:30 AM: NZD 35 per person
  • 1 restaurant
  • 1 bar
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Refrigerator
Parking
  • Free self parking on site
  • Free valet parking on site
Accessibility
  • This property does not have elevators
Activities
  • Beach access
  • Scuba diving
  • Golf lessons
  • Mountain biking
  • Surfing/body boarding
  • Golfing
  • Hiking/biking trails
  • Ecotours
  • Health/beauty spa
  • Kayaking
  • Tennis
  • Fitness center
  • Steam room
  • Outdoor pool
  • Bicycle rentals
  • Outdoor tennis court
  • Sauna
  • Hot tub
Entertainment
  • Satellite channels
  • 20-inch LCD TV
  • DVD player
General
  • Business center
  • Meeting room
  • Free newspapers in lobby
  • Front-desk safe
  • Banquet hall
  • Water dispenser
  • German
  • Spanish
  • English
  • Reusable cups only
  • Vegan dining options
  • No plastic soda bottles
  • Comprehensive food waste policy
  • Reusable tableware only
  • No plastic coffee stirrers
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • At least 80% organic food
  • Smoke-free property
  • At least 80% lighting from LEDs
  • Local culture & ecosystem education
  • Vegetarian dining options
  • Local artist showcase
  • No plastic drinking straws
  • No plastic water bottles
  • Locally-owned & organized tours & activities
  • Comprehensive recycling policy
  • Biodegradable drinking straws
Guest Services
  • Free cribs/infant beds
  • Outdoor pool
  • Laundry facilities
  • DVD player
  • Snack bar/deli
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Change of towels (on request)
  • Multilingual staff
  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Laundry facilities
  • Concierge services
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry cleaning service
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace
  • Pool sun loungers
  • Garden
  • Balcony

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for nzd 60.0 per night. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately nzd 35 per person rollaway bed fee: nzd 60.0 per night credit card charges are subject to a surcharge of 1 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Alexandra
May 5, 2026 04:09:54 PM
Review Score:   8
Summary: This was supposed to be a more luxurious stay than some over this 5 week trip but didn't really match my expectations. I arrived to an excellent welcome, however I was informed that on a Sunday there was only a buffet, no á la carte (I should have been informed that this was the situation, as one of a prerequisites on a trip of a "nice" hotel stay, is a good meal in the hotel). I was taken to my room - which was lovely (think a cross between Centre Parks, tree house and safari lodges, in style) but it was dusk and getting cold but the wall mounted unit would not work. I tried 3 times to get reception on the phone and finally, was told someone would be along. I waited 45 minutes - called numerous times. I didn't unpack in case I needed to move rooms and couldn't shower, despite being told I needed to be at the buffet by 7.30pm. Eventually the reception lady appeared and told me hot air was coming out of the unit when it wasn't! She said it would take 10 mins to fully function .... 25 mins later - having been silent and still SUDDENLY the fan threw out hot air! So made my way down to dinner (more outside lighting required, as paths steep and many steps). Buffet was pathetic - shepherds pie (pulled beef .... mmm wrong ingredient!) various spiced dishes (I can't eat spice), pesto pasta and some salad. Rice pudding, a tart, fresh fruit and some cookies! It's the stuff of school lunches and by 9pm the staff are waiting for me to leave. Breakfast was adequate and the bed c
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Room Arrangement

Room Info Facilities
Toi Toi Apartment
Room Size: m2
1 King Bed
Toi Toi Apartment

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Chalet, 1 Queen Bed (Kauri)
Room Size: m2
1 Queen Bed
Chalet, 1 Queen Bed (Kauri)

General

Visual fire alarm, Number of bedrooms - 1, Dishwasher, Microwave, Stovetop, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 1 King Bed (Tawa Treehut)
Room Size: 312 square feet m2
1 King Bed
Room, 1 King Bed (Tawa Treehut)

General

Visual fire alarm, Number of bedrooms - 1, Square meters - 29, Ping - 8.77, Square feet - 312, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Chalet, 1 King Bed (Rimu)
Room Size: m2
1 King Bed
Chalet, 1 King Bed (Rimu)

General

Visual fire alarm, Shower/tub combination, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Family Room, Multiple Beds, Connecting Rooms
Room Size: m2
3 Double Bed and Twin Beds
Family Room, Multiple Beds, Connecting Rooms

General

Bed count maximum 3, Extra bed count 1, Bed count minimum 3

FAQ's

Is this Pauanui hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Pauanui hotel have a swimming pool?

Yes, this Pauanui hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pauanui hotel?

Best-rates for the Pauanui hotel starts from $163 per night with includes Bedding/Linens, Entertainment, Breakfast, Internet, Kitchen, Restaurant, Bar, Child Friendly, Hot Tub, TV, Security/Safety, Wellness Facilities, Laundry, Air Conditioner, Pool, Sports/Activities, Spa, Guest Services, Parking, Balcony/Terrace, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Pauanui hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pauanui hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pauanui hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pauanui hotel?

Based on the information reported by the owner or manager, the Pauanui hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pauanui hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD163
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