Is this Crystalbrook Riley pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Crystalbrook Riley have a swimming pool?

Yes, this Crystalbrook Riley has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Crystalbrook Riley?

Best-rates for the Crystalbrook Riley starts from $172 per night with includes Pool, Balcony/Terrace, Restaurant, Entertainment, Child Friendly, Parking, Security/Safety, Business Services, Wellness Facilities, Guest Services, Kitchen, Laundry, Accessibility, Spa, Breakfast, Internet, Air Conditioner, Wheelchair Accessible, Bedding/Linens, Bar, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Crystalbrook Riley a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Crystalbrook Riley wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Crystalbrook Riley is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Crystalbrook Riley?

Based on the information reported by the owner or manager, the Crystalbrook Riley indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Crystalbrook Riley?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Crystalbrook Riley | Hotel in Cairns

| 9.2 (1002 Reviews) | 1 Bathroom

Cairns Central Business District Hotel | Crystalbrook Riley

Hotel in Cairns Central Business District, Cairns

Luxury hotel with a full-service spa, steps from Cairns Esplanade
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Housekeeping is available once per stay.
Crystalbrook Riley offers 311 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Eco-friendly toiletries

2 bathrooms

Hair dryer

Towels

Bathrobes

Bedroom

Blackout drapes/curtains

Pillow menu

Air conditioning

Premium bedding

Bed sheets

Safe

Desk

Desk chair

Water-efficient showers only

Iron/ironing board

Eco-friendly cleaning products provided

Bulk dispenser for toiletries

Mobile key entry

Water-efficient toilets only

Slippers

Energy-saving switches

Phone

Soundproofing

Breakfast

2 bars/lounges and 1 poolside bar

Full breakfast available for a fee daily 6:30 AM–10 AM: AUD 42 for adults and AUD 21 for children

1 restaurant

Room service available

Coffee/tea maker

Electric kettle

Free bottled water

Parking

Wheelchair-accessible parking available

Height restrictions apply for onsite parking

Electric car charging station on site

Self parking on site (AUD 20.00 per day)

Accessibility

Wheelchair-accessible path to elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Wheelchair-accessible parking

Wheelchair-accessible public washroom

Elevator

Wheelchair-accessible registration desk

Wheelchair-accessible concierge desk

Wheelchair-accessible path of travel

Activities

24-hour fitness center

Outdoor pool

Bike parking

Billiards/pool table

Full-service spa

Bike storage

Bicycle rentals

Entertainment

Netflix

First-run movies

Digital channels

55-inch flat-screen TV

General

Meeting rooms - 6

Reception hall

Front-desk safe

Water dispenser

Elevator

Spanish

English

Japanese

Locally-owned & organized tours & activities

Vegan dining options

No plastic water bottles

At least 80% of food locally-sourced

Reusable cups only

No plastic coffee stirrers

Double-glazed windows

Reusable tableware only

Vegetarian dining options

No plastic soda bottles

Local culture & ecosystem education

Smoke-free property

No plastic drinking straws

Guest Services

Soundproofed rooms

Outdoor pool

Luggage storage

Concierge services

Daily housekeeping

Dry cleaning service

Tour/ticket assistance

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Pool cabanas (surcharge)

Pool sun loungers

Garden

Spa

5 treatment rooms

Manicures and pedicures

Body wraps

Facials

Body treatments

Body scrubs

Couples treatment room(s)

Massage/treatment rooms

Massages

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for aud 60.0 per day.

Payment Policy

Fee for full breakfast: approximately aud 42 for adults and aud 21 for children self parking fee: aud 20.00 per day early check-in is available for a fee (subject to availability) rollaway bed fee: aud 60.0 per day credit card charges are subject to a surcharge of 1 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Reviews

Mark

Jan 29, 2026 04:05:42 PM

Review Score: 10

Summary: Clean room. Great pool.

See All Reviews

Room Arrangement

Room Info	Facilities
Family Room (Resort View) Room Size: 689 square feet m² 3 King Bed and Twin Beds	General Square feet - 689, Rollaway/extra beds (surcharge), Ping - 19.36, Number of bedrooms - 2, Shower only, Extra bed count 1, Free cribs/infant beds, Square meters - 64, Private bathroom, Rainfall showerhead, Bed count maximum 3, Resort view, Furnished balcony, Bed count minimum 3
Urban King Room Size: 344 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Wheelchair-width doorways, Shower only, Square feet - 344, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Ping - 10, Square meters - 32, Private bathroom, Bathroom grab bars, Balcony, Rainfall showerhead, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view, Furnished balcony
Resort Suite Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Resort view, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Resort King Room Size: 344 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Shower only, Square feet - 344, Extra bed count 1, Free cribs/infant beds, Square meters - 32, Private bathroom, Balcony, Rainfall showerhead, Ping - 9.67, Bed count minimum 1, Resort view, Bed count maximum 1, Furnished balcony
Family Room, Sea View Room Size: 689 square feet m² 3 King Bed and Twin Beds	General Square feet - 689, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 2, Sea view, Shower only, Separate bedroom, Extra bed count 1, Number of bathrooms - 2, Free cribs/infant beds, Ping - 19, Square meters - 64, Private bathroom, Rainfall showerhead, Bed count maximum 3, Furnished balcony, Bed count minimum 3
Panoramic Sea Room Size: 323 square feet m² 1 King Bed	General Square meters - 30, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 9.08, Sea view, Shower only, Rainfall showerhead, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Urban Panoramic Room Size: m² 1 King Bed	General Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Sea King Room Size: 344 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Sea view, Bathtub or shower, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 32, Private bathroom, Deep soaking bathtub, Balcony, Rainfall showerhead, Ping - 9.67, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Resort Twin Room Size: 344 square feet m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Shower only, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 32, Private bathroom, Rainfall showerhead, Ping - 9.67, Resort view, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Resort Double Double Room Size: m² 2 Double Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Urban Twin Room Size: 344 square feet m² 2 Twin Beds	General Rollaway/extra beds (surcharge), Wheelchair-width doorways, Shower only, Square feet - 344, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Ping - 10, Square meters - 32, Private bathroom, Rainfall showerhead, Roll-in shower, Bed count minimum 2, City view, Furnished balcony, Bed count maximum 2
Urban Suite Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 2, City view, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Family Room - Urban View Room Size: 689 square feet m² 3 King Bed and Twin Beds	General Square feet - 689, Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 19.36, Number of bedrooms - 2, Shower only, Extra bed count 1, Number of bathrooms - 2, Free cribs/infant beds, Square meters - 64, Private bathroom, Rainfall showerhead, Bed count maximum 3, City view, Furnished balcony, Bed count minimum 3
Panoramic Bath Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Sea view, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Accessible bathtub
Sea Suite Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Sea view, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Riley Suite Room Size: m² 3 King Beds and Twin Sofa Bed	General No rollaway/extra beds, Number of bedrooms - 2, Bed count maximum 3, Number of living rooms 1, Ocean view, Free cribs/infant beds, Bed count minimum 3