Is this Townsville hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Townsville hotel?

Check-in time for Townsville hotel starts counting from 12:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Townsville hotel have a swimming pool?

Yes, this Townsville hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Townsville hotel?

Best-rates for the Townsville hotel starts from $101 per night with includes Parking, Toiletries, Hot Tub, Internet, Business Services, Bedding/Linens, Wellness Facilities, Bar, Breakfast, Kitchen, Laundry, Air Conditioner, Guest Services, Entertainment, Barbecue/Outdoor Cooking, Pool, Balcony/Terrace, Security/Safety, Restaurant, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Townsville hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Townsville hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Townsville hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Townsville hotel?

Based on the information reported by the owner or manager, the Townsville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Townsville hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

City Oasis Inn Townsville, SureStay Collection by BW | Hotel in Townsville

| 8.6 (534 Reviews) | 1 Bathroom

Townsville Hotel | City Oasis Inn Townsville, SureStay Collection by BW

Hotel in Townsville

Hotel with free parking, 8-minute walk to Castle Hill
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe, and a hot tub are onsite.
City Oasis Inn Townsville, SureStay Collection by BW offers 42 air-conditioned accommodations with safes and hair dryers. This Townsville hotel provides complimentary wireless Internet access. Refrigerators and coffee/tea makers are provided. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Towels

Private bathroom

Bedroom

Air conditioning

Blackout drapes/curtains

Ceiling fan

Bed sheets

Safe

Window screens

Iron/ironing board

Laptop-friendly workspace

Desk

Soundproofing

Breakfast

1 restaurant and 1 coffee shop/cafe

1 bar

Room service available

Cooked-to-order breakfast available for a fee weekdays 7:00 AM–9:30 AM: AUD 8-25 for adults and AUD 5-25 for children

Refrigerator

Electric kettle

Coffee/tea maker

Parking

Extended parking on site (AUD 7.5 per night)

Free self parking on site

Accessibility

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Activities

Ecotours

Fitness center (discounted access)

Kayaking

Snorkeling

Boat tours

Hiking/biking trails

Mountain biking

Segway rentals/tours

Scuba diving

Sailing

Golfing

Skydiving

Casino

Beach access

Hot tub

Fitness center

Playground

Outdoor pool

General

Computer station

Business center

Front-desk safe

English

Smoke-free property

Guest Services

Soundproofed rooms

Outdoor pool

Laundry facilities

Playground

Refrigerator

Dry cleaning service

Tour/ticket assistance

Daily housekeeping

Luggage storage

Laundry facilities

Concierge services

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Pool sun loungers

BBQ grill(s)

Garden

Picnic area

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 10 am contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for aud 33 per night. cribs (infant beds) are available for aud 25 per night.

Payment Policy

Fee for cooked-to-order breakfast: approximately aud 8 to 25 for adults, and aud 5 to 25 for children extended parking fee: aud 7.5 per night late check-out is available for a fee (subject to availability) crib (infant bed) fee: aud 25 per night rollaway bed fee: aud 33 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets pets cannot be left unattended pets stay free service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Joseph

Nov 26, 2025 01:32:14 PM

Review Score: 4

Summary: Dark & dingy. 3 inch cockroach. Enough said.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Apartment Room Size: m² 6 Queen Beds, Large Twin Beds and Twin Beds	General Bed count minimum 6, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 3, Pets not allowed, Bed count maximum 6, Number of living rooms 1
Standard Room Room Size: 108 square feet m² 1 Double Bed	General Square meters - 10, Digital TV service, No rollaway/extra beds, Square feet - 108, Smart TV, No cribs (infant beds), Number of bedrooms - 1, Ping - 3.04, Shower only, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Executive Kitchenette Room Size: 312 square feet m² 1 Queen Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Toaster, Digital TV service, Number of bedrooms - 0, Kitchenette, Shower/tub combination, Square meters - 29, Microwave, Stovetop, Pets not allowed, Square feet - 312, Cribs/infant beds (surcharge), Extra bed count 1, Cookware, dishware, and utensils, Smart TV, Ping - 8.77, Bed count minimum 1, Bed count maximum 1
Executive Room, 1 Queen Bed Room Size: 279 square feet m² 1 Queen Bed	General Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Digital TV service, Number of bedrooms - 0, Shower/tub combination, Pets not allowed, Square meters - 26, Square feet - 279, Cribs/infant beds (surcharge), Extra bed count 1, Smart TV, Bed count minimum 1, Bed count maximum 1
Family Room Room Size: m² 3 Queen Beds and Twin Bunk Bed	General Bed count minimum 4, Number of living rooms 0, Digital TV service, No rollaway/extra beds, Number of bedrooms - 0, Smart TV, Pets not allowed, Cribs/infant beds (surcharge), Bed count maximum 4
Standard Twin Room Room Size: m² 2 Double Bed and Twin Bed	General Number of living rooms 0, Digital TV service, No rollaway/extra beds, Number of bedrooms - 0, Smart TV, No cribs (infant beds), Pets not allowed, Bed count minimum 2, Bed count maximum 2
Family Room Room Size: m² 2 Double Bed and Twin Bunk Bed	General Number of living rooms 0, Toaster, Digital TV service, Number of bedrooms - 0, Kitchenette, Microwave, Stovetop, Pets not allowed, Cribs/infant beds (surcharge), Cookware, dishware, and utensils, Pool view, No rollaway/extra beds, Smart TV, Separate sitting area, Bed count maximum 3, Bed count minimum 3
Traditional Cottage Room Size: m² 3 Queen Bed and Twin Beds	General Toaster, Shower/tub combination, Number of bedrooms - 2, Yard, Dishwasher, Microwave, Stovetop, Pets not allowed, Number of living rooms 1, Separate dining area, Cookware, dishware, and utensils, Deck or patio, Kitchen, No rollaway/extra beds, No cribs (infant beds), Garden view, Wardrobe or closet, Separate sitting area, Oven, Bed count maximum 3, Bed count minimum 3
Executive Apartment, 1 Queen Bed Room Size: m² 1 Queen Bed	General Toaster, Digital TV service, Number of bedrooms - 1, Microwave, Stovetop, Pets not allowed, Cribs/infant beds (surcharge), Number of living rooms 1, Cookware, dishware, and utensils, Kitchen, No rollaway/extra beds, Smart TV, Separate sitting area, Oven, Bed count minimum 1, Bed count maximum 1
Family Room Room Size: m² 3 Double Bed and Twin Bunk Beds	General Number of living rooms 0, Bed count minimum 5, Digital TV service, No rollaway/extra beds, Number of bedrooms - 0, Smart TV, Pets not allowed, Bed count maximum 5, Cribs/infant beds (surcharge)
Standard Room, Multiple Beds (Pet Friendly) Room Size: 129 square feet m² 2 Double Bed and Twin Bed	General Pet-friendly room, Square feet - 129, Number of living rooms 0, Digital TV service, Number of bedrooms - 0, Shower only, Square meters - 12, No rollaway/extra beds, Smart TV, No cribs (infant beds), Ping - 3.63, Bed count minimum 2, Bed count maximum 2